NEWS
“I Do Not Use Multiple Devices On The Line, I Am Not a Gamer” — Nigerian Lawyer Sues MTN Over 708GB Data Depletion
A Nigerian lawyer, Zaenab Olawunmi Adams, Esq., has formally sued MTN Nigeria over what she described as the unusually rapid depletion of her 800GB annual data plan.
Adams, a Barrister and Solicitor of the Supreme Court of Nigeria, said she subscribed to the annual plan on May 15, 2026, for ₦125,000, but by August 27, her account showed that only 91.45GB remained.
According to the lawyer, MTN’s records indicated that approximately 708.55GB of her 800GB allocation had been consumed within about 104 days.
The development has raised questions over how such a substantial volume of data could have been depleted in just over three months, particularly as the subscription was purchased as an annual package.
With only 91.45GB left, Adams had used approximately 88.6 per cent of the original allocation, leaving just about 11.4 per cent available for the remainder of the subscription period.
The lawyer, who said she has been an MTN subscriber since she was 10, expressed concern over the accuracy and accounting of the deductions from her data balance.
She maintained that she is not a heavy data user and said her internet activities are largely carried out on a single mobile device.
“I do not use multiple devices on the line, I am not a gamer, and my ordinary internet usage is substantially limited to routine activities such as social media, messaging, browsing and other personal online activities on a single mobile device,“ she said.
Adams subsequently requested that MTN investigate the depletion and provide a comprehensive breakdown showing how the data was consumed.
She specifically asked for records covering the period from May 15 to August 27, 2026, to enable her reconcile the original 800GB allocation with the approximately 708.55GB reportedly deducted.
Among the information requested are the date and time of each data-consumption session, the amount of data deducted during each session and a chronological statement showing her balance and deductions.
She also requested details of the applications, services, categories or destinations responsible for significant deductions, where such information is technically available to MTN.
The legal practitioner said the speed and extent of the depletion raised legitimate concerns that required a proper technical and account-level review.
She is therefore seeking a transparent explanation from the telecommunications company and wants the usage records necessary to independently verify the reported consumption.
As of the time of her complaint, Adams was awaiting MTN Nigeria’s response and the detailed records she requested regarding the depletion of her 800GB annual data plan.